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Purchase of products on the shop.scatolificiovenezia.com site is governed by these general terms (from now on called "General Sales Terms"), which you are required to read before you complete your order..
Seller
"Scatolificio Venezia srl" and "shop.scatolificiovenezia.com" are registered trademarks owned by the company Scatolificio Venezia srl, Via Cacace, 18, Maerne di Martellago (VE), ITALY, Tel. 041.997374.
Scatolificio Venezia srl is the seller of the products you can buy on the shop.scatolificiovenezia.com.
These General Sales Terms apply only to purchase orders made on the shop.scatolificiovenezia.com site.
The General Terms of Sale, on the other hand, do not govern the purchase of products or the provision of services offered by persons other than Scatolificio Venezia srl, which are present on the site shop.scatolificiovenezia.com.
PRODUCT GUARANTEES AND PRICES
Scatolificio Venezia srl offers only original, authentic and first-quality products, purchased by the most prestigious and established manufacturers on the market, for sale on the site shop.scatolificiovenezia.com. Scatolificio Venezia srl does not sell used products, but if certain products have special characteristics (e.g. due to the type of materials or a peculiar processing), Scatolificio Venezia srl will clearly indicate these characteristics within the product sheet.
GThe items offered for sale on the site shop.scatolificiovenezia.com are purchased by Scatolificio Venezia srl directly from the manufacturers or authorized distributors and therefore, in case of any damage caused by the products, Scatolificio Venezia srl disclaims any liability, which remains at the expense of the relevant manufacturer.
In addition, Scatolificio Venezia srlwill not be responsible in case the pictures of the products for sale on the site shop.scatolificiovenezia.com do not match faithfully to the real due to your monitor settings, your browser or any other malfunctions independent to Scatolificio Venezia srl.
The products sold on shop.scatolificiovenezia.com are all equipped with a tag and seal, which are considered an integral part of each product. Scatolificio Venezia srl reserves the right not to accept the return of products missing their corresponding tag and seal.
Prices of products sold on shop.scatolificiovenezia.com may be updated and may differ depending on the country in which the relevant product should be shipped. Please make sure you have the final price before you finish your purchase order..
HOW TO COMPLETE A PURCHASE ORDER
In order to place a purchase order on shop.scatolificiovenezia.com, you must have a valid e-mail address, as well as the legal requirements to enter into the relevant purchase agreement with Scatolificio Venezia srl.
The language you can use to place your purchase order on shop.scatolificiovenezia.com is English.
You can place a purchase order by following these steps:
a) After choosing one or more products to buy, put them in the cart and click "Add to Cart".
b) Fill out the order form according to the instructions. The order form will clearly indicate the essential characteristics of the goods ordered, the price (including all taxes and taxes), shipping costs, payment and delivery methods of the goods, an express link to the "Right to Recess" section where you will find the methods, times and conditions related to your right of withdrawal and for the return of the purchased goods.
c) Before submitting the order form, you will be required to read the General Sales Terms and the Right of Withdrawal Statement and to print and keep a copy for personal use. Please read carefully what is provided in these sections, as well as in the "Privacy" and "Terms of Use and Copyright" sections called up via a special link, because after you have submitted the purchase order these forward-looking statements will be considered known and fully accepted by you.
d) Before submitting the order form, you will also have the option to verify the entered data in order to correct any mistake.
e) At this point, to transmit the order form to Scatolificio Venezia srl click on "Finish the order". When Scatolificio Venezia srl receives the order form you submitted, the purchase agreement will be considered concluded.
(f) Following receipt of your order form, Scatolificio Venezia srl will send you an e-mail of order receipt, which will show the information already indicated in the order form (essential characteristics of the goods, price, delivery costs, payment method and will execute your purchase order.
g) Your order will be stored in our database.
Scatolificio Venezia srl reserves the right not to execute purchase orders with missing or incorrect data, or that they do not provide credit guarantee. In these cases, you will be informed by e-mail that the order is not being executed and why.
Scatolificio Venezia srl also reserves the right not to execute purchase orders if the goods are, for any reason and even temporarily, unavailable. In this case, within 30 days of receiving your order, Scatolificio Venezia srl will inform you by e-mail that the goods are not available and will refund what you have already paid.
Scatolificio Venezia srl reserves the right to accept only purchase orders for products to be shipped to the countries listed on the page “Deliveries” of shop.scatolificiovenezia.com.
PAYMENTS
You will find clearly indicated in the order form the various payment methods of the products and their delivery costs.
The price listed in the order form for the purchase of the products and their delivery costs will be charged to you when the purchased products are shipped, except for the payment by cash (COD).
If you intend to pay by credit card, Scatolificio Venezia srl does not store the bank information data (for example, the credit card number and the name of the holder) because external services (Paypal, banking services) are used for transactions.
Scatolificio Venezia srl guarantees that no one else will have access to this data and that the information will be used by the Bank solely to be able to carry out the purchase procedure or to allow the refund, if you have to return the products under your right of withdrawal.
DELIVERIES
Accepted orders will be shipped and delivered by courier chosen by Scatolificio Venezia srl. See the "Deliveries" section.
We encourage you to read carefully the contents of the "Deliveries" section because it is an integral and substantial part of these General Sales Terms and, therefore, is considered to be known and fully accepted by you when you submit the order form.
RIGHT OF WITHDRAWAL
right to withdraw from the purchase agreement is granted without any penalty and without specifying any reason within the 10 working days from the date you received the goods purchased on shop.scatolificiovenezia.com. If your return is accepted by Scatolificio Venezia srl, you will be refunded the relevant purchase price.
Please see the "Returns and Refunds" section to find out all the details about the arrangements, terms and conditions for exercising your right of withdrawal.
Please note that the content of the "Returns and Refunds" section is an integral and substantial part of these General Sales Terms and is considered to be known and fully accepted by you when you submit the order form, so please read it carefully.
CUSTOMER SERVICE
For any assistance or information you may need, please contact our Customer Service by filling the contact form that you can find in the "Contacts" section.".
Privacy policy
Scatolificio Venezia srl aims to protect your privacy.
To find out how your personal information is processed and to learn more about our Privacy Policy, please see the "Privacy Policy" section.
CHANGES TO GENERAL SALES TERMS
The company Scatolificio Venezia srl reserves the right to modify or update these General Sales Terms when it considers it is necessary or appropriate. We invite you, therefore, to consult periodically the section on the General Sales Terms and, in any case, to read it carefully before placing each order.
GOVERNING LAW
The General Sales Terms o are governed by Italian law, with particular reference to the Legislative Decree 6 September 2005 No. 206 (so-called "consumer code") and the legislative decree 9 April 2003 No. 70 on e-commerce, as well as any other applicable legislation in the matter.
In the case of disputes against Scatolificio Venezia srl arising from the General Sales Terms, Scatolificio Venezia srl is committed to joining the conciliation service RisolviOnLine.
RisolviOnline is an online conciliation service provided by the Arbitration Chamber of the Milan Chamber of Commerce, through which it is possible to reach in a friendly manner a legally binding agreement and able to satisfy both parties, thanks to the assistance of a qualified and impartial conciliator, quickly and conveniently via internet. Please see the website www.risolvionline.com if you would like to know more about the settlement of the conciliation service offered by RisolviOnline or if you would like to submit a conciliation request.
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